Live chatting can positively impact your sales by helping customers when they need you. This can lead to an increase in purchases & higher order total.
Just one of our live chat specialists can chat with several customers at a time, with a high level of customer satisfaction. The level of efficiency can mean a big reduction in your overall spending on customer service.
By adding live chat to your website visitors instantly recognize it as a sign that there are real people online ready to help.
Businesses with live chat have customers who are much more satisfied with their customer service versus calling or even email.
A Live conversation is similar to a phone call: personal, immediate and helps you advance your business goals. Armed with the power of choice—today's digital-savvy consumers demand a better online experience. Explore our resources to learn more about using live chat to support your business goals.
